IT Service Desk Specialist - MNC - Chennai @ Infyjob Technology

Great Opportunity for Service Desk Specialist (Required candidates with good communication) who are looking for a Job change in a reputed company
Position Responsibilities:
Provide frontline end user technical support for Call Center staff via inbound and outbound calls, messaging, and email
Setup environments and applications including virtual machine sessions, MS365 applications, and UX
Troubleshoot, identify, resolve, and escalate technical issues in a proficient and timely manner
Reset system passwords
Test environment/application updates
Adhere to a set schedule
Skills:
Previous IT Support experience
Understanding of computer systems, virtual machines, and cloud environments
Familiarity with MS Windows, MS Office, Citrix Workspace, and IP Phone Systems
Understanding of troubleshooting techniques
Ability to effectively communicate via phone, email, teams, etc
Coachable, highly motivated and driven to succeed
Excellent communication skills and attention to detail
Ability to work in a fast-paced environment
Ability to multi-task and follow procedures
Qualifications:
Preferred IT Certifications such as Comp TIA A+, MS365 Fundamentals, CompTIA IT Fundamentals+ (ITF+), Microsoft Technology Associate (MTA)
Preferred AA or BS in Information Technology, Computer Science, or a related field
Position Requirements:
Ability to work flexible schedules, including evenings, weekends, and holidays.
Immediate joining or less than 15 days notice period.

Salary 4LPA

Location Chennai

Interested Candidates call Srinithy 7358520*** for a Telephonic Interview .

If number is busy WhatsApp your profile to 7358520*** and mention IT Service Desk Analyst.