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Develop technical system support documentation @ Concentrix

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 Develop technical system support documentation

Job Description

Coldfusion

  • 1. Application Design and Development

    2. Application Support and Maintenance

  • Additional Job Description

    Coldfusion

    1. Application Design and Development

    2. Application Support and Maintenance

    3. Customer Interaction

    4. Production Support

    5. Following Quality Management System (QMS)

    6. Reporting to Management

    7. Follow appropriate change management procedures to manage and document changes to production systems

    8. Implementation of medium/large-sized Coldfusion and Oracle development projects

    9. Monitor operational environment to ensure internal and customer Service Level Agreements are meet

    10. Identify and implement technical and process improvements to enhance system availability, performance and security

    11. Develop technical system support documentation

    12. Manage open issues queue on a daily basis. This will involve the ability to quickly diagnose the root cause of the issue and development of the appropriate fix for the problem with company prescribed SLAs.

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Concentrix
Location(s): Bengaluru

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Keyskills:   Application support Change management Service level Production support System support Customer service Operations Coldfusion Recruitment Customer interaction

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Concentrix

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global ...