Hiring For Technical support ( Chat &) @ Ignites Human Capital

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Hiring For Technical support ( Chat &)

Ignites Human Capital
1 - 6 years
Bengaluru
5 years ago
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Job Description

We Are Hiring for INTERNATIONAL NON VOICE PROCESS.(CHAT)

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 6 years

Age Criteria -: 18 -40 years

Sal -4.2L/A
Shifts: Rotational
Location : Bangalore
Benefits with us -: Unlimited Incentives + Travelling Allowances

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage large amounts of emails & chats
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Education:

Higher Secondary(12th Pass) / Any graduates

Language:

English (Required)

Interview Round:

Versant / voice and accent

Operations

(Note: All the rounds are Held through telephonic)

EM*********i@ig****s.in

NOTE: - Please call or whatsapp 7483101*** // 7816842*** and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Ignites Human Capital Services
Address: No, 665, 3rd floor TKS plaza, Jaynagar 5th Block, BANGALORE, Karnataka, India
Location(s): Bengaluru

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Keyskills: bpo Email Support international bpo International Call Center Networking Semi Voice Hardware Support UK Shift IT Hardware Chat Process senior associate Desktop Support Technical Support uk process Call Center

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Ignites Human Capital

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.

Hiring For Technical support ( Chat &) @ Ignites Human Capital

Home > Back Office / Web / Transaction Processing