Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution of transaction. Effective French oral & verbal communication skills Excellent customer service skills and great enthusiasm for helping customers Must be able to prioritize and complete all job duty requirements Must be able to adhere to schedule changes based on department and/or business Must be an energetic self-starter with the ability to work both independently and within a team Excellent time management skills, attention to detail and the ability to multi task Competent in MS office and web browser environments Ability to continually display positive attitude. Stay current with system information, changes and updates
Employement Category:
Employement Type: Full time Industry: ITES Functional Area: Customer Service Role Category: Customer Service Executive (Non-voice) Role/Responsibilies: Urgent requirement for Customer Support