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Cybage Hiring For Html, Css, Js Support : Pune

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 Cybage Hiring For Html, Css, Js Support : Pune

Job Description

Dear Candidate,If the JD matches our skills please apply to this job posting and mail your CV to ap*******a@cy***e.com with the below details :-

  • Total experience:
  • Relevant experience (HTML, CSS, JS):
  • Current CTC:
  • Expected CTC including variable :
  • Official Notice Period:
  • Current Location:
  • Willing to relocate to Pune :
  • Appeared for interview with Cybage earlier (Yes/No):

Note :

  • This role involves working into shifts only.
  • Also, note that this will be under Support Service domain of Cybage hence the designation will be given accordingly

Please refer to the JD below :-

Mandatory Skills

1. Publishing the Google assets such as images, pdfs, videos, zip, and more using the client provided tool

2. Creating and publishing the form using FormBox tool

3. Hands on knowledge on HTML attributes and CSS for modifying the form content

4. Basic knowledge of JS for the form field validations


Good to have Skills.

1. 1-3 years of Customer Support process experience

2. Excellent communication skills, written and verbal

3. Excellent customer service skills, going an extra mile to enhance end-user experience

4. Excellent problem solving skills, analytical approach, and logical reasoning

5. Fast learner and ability to multitask

6. Very process-driven with attention to detail


Key activities involved:

1. Providing support for the Files and Forms publishing.

2. Providing support for verifying the hosted files and checking the code for Forms.

3. Taking care of PII and legal issues before publishing ( if any) before publishing the form.

4. Help Troubleshoot issues related to whitelisting links.

5. Quick response to the priority tickets (ranging from P0- P3)

6. Reducing the TAT for all the tickets and fixing the status on first come first serve basis.

7. Attaining more productivity with uninterrupted support



Job Classification

Industry: IT Services & Consulting
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Not mentioned
Role: Not mentioned
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MBA/PGDM in Other Management
Doctorate: Doctorate Not Required

Contact Details:

Company: Cybage Software Pvt. Ltd
Address: Survey No.13A,1,2,3,,Cybage Towers,Wadgaon Sheri,M, ulik Nagar, PUNE, Maharashtra, India
Location(s): Pune

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Keyskills:   Communication Skills CSS Customer Support Javascript HTML

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Cybage

About Cybage:Founded in 1995, Cybage Software Pvt. Ltd., a technology consulting organization is a leader in the hi-tech and outsourced product engineering space. We are a valued partner to technology startups, mid-size companies, and Fortune 500 corporations alike. Our solutions are focused on mode...