To Barge, Snoop, and audit calls and to share feedback to CCE. Work on improvising the scripts used at various exit funnels. Working on Objection handling scripts and skills of CCEs.
Job Classification
Industry: Medical Services / Hospital Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: Quality Role: Quality Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization Post Graduation: Post Graduation Not Required Doctorate: Doctorate Not Required