Hiring For International voice Process( min 1) @ Ignites Human Capital

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Hiring For International voice Process( min 1)

Ignites Human Capital
1 - 5 years
Pune
5 years ago
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Job Description

We Are Hiring for INTERNATIONAL VOICE Process

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs

Age Criteria -: 18 -33 years
Shifts: Rotational
work location: Permanent WFH
Benefits with us -: Unlimited Incentives + Travelling Allowances

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage large amounts of incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Education:

Higher Secondary(12th Pass) / Any graduates

Language:

English (Required)

Interview Round:

Versant / voice and accent

Operations

(Note: All the rounds are Held through telephonic)

EM*********i@ig****s.in

NOTE: - Please call Swetha @ 7676773*** // 7848820*** and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Ignites Human Capital Services
Address: No, 665, 3rd floor TKS plaza, Jaynagar 5th Block, BANGALORE, Karnataka, India
Location(s): Pune

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Keyskills: bpo Customer Support Customer Service Sales good communication skills International Call Center US Shift customer care International Voice UK Shift cso International BPO

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Your name (*)

Email (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Ignites Human Capital

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.

Hiring For International voice Process( min 1) @ Ignites Human Capital

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