Job Description
Inviting applications for the role of Manager, US Mortgage - Servicing, Hyderabad.
In this role, you will be tasked with day-to-day management, including owning 80 operations team members, making sure the team meets all critical service levels, and reaching daily operational deliverables. A key skill set will be taking US Mortgage Servicing process concepts and end states and bringing them to life within the platform.
Qualification we seek in you:
- Any graduation or post-graduation
- Must have at least 7+ experience with a minimum of 1 to 2 years as in a Team handling role.
- In-depth knowledge of performance Metrics.
- Sound and end-to-end knowledge in US Mortgage processes.
- Excellent communication skills.
- Ability to work under tremendous pressure.
Responsibilities:
- Should handle a team of 80 members and ensure delivery within agreed SLAs.
- Should oversee day-to-day operations and performance (Productivity, Quality, Efficiency & Utilization) and report to Service Delivery Lead for any escalations.
- Should do performance evaluation on monthly basis for his team members.
- Should discover training needs and arrange for sessions as and when required.
- Should have strong governance and control over his team performance.
- Will be communicating with BU/Client over email/calls as and when required.
- Should plan and organise team-building activities.
- Should drive process improvement ideas for the betterment of the business.
People with relevant experience, Send your resume to - an*************y@kf*****h.com
Subject - Manager, US Mortgage
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Job Classification
Industry: Financial Services
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Operations/Processes/Finance/Legal
Role: Operations/Processes/Finance/Legal
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: KFIN TECHNOLOGIES PRIVATE LIMITED
Address: PLOT NO. 31 32,Tower B,KARVY SELENIUM,FINANCIAL DI, STRICT NANAKRAMGUDA,GACHIBOWLI, Hyderabad, Telangana, India
Location(s): Hyderabad
Keyskills:
post close
Mortgage Servicing
Underwriting
US Mortgage
Operations