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Requirement For Service Manager ll Exp 4-6 Yrs @ Indusind Bank

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 Requirement For Service Manager ll Exp 4-6 Yrs

Job Description

JOB SUMMARY


  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
  • Assists with or performs administrative tasks
  • Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
  • Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
  • Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work

Interested candidate can share their resume at pr******************a@in*****d.com

Job Classification

Industry: Banking
Functional Area: Sales, Retail, Business Development,
Role Category: After Sales Service
Role: After Sales Service
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: INDUSIND BANK LIMITED
Location(s): Noida, Gurugram

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Keyskills:   Customer Loyalty Operations Customer Management Insurance Branch Sales Regional Sales Data Analytics Service Management

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₹ 2,00,000 - 4,50,000 P.A

Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.