Job Description
Our client company is seeking an Project Manager to join their Delivery Team reporting to the Chief Delivery Officer.
Roles and Responsibilities:
- Client liaison responsible for acting as a bridge between the client and the delivery team
- Setting processes for streamlining delivery Ensuring timely and accurate deliveries
- Ensuring SLA adherence
- Conducting RCA and analysing data and feedback from client
- Work with PM and SA to review and refine client guidelines
- Coordinating with other departments for any requirements
- Review and maintenance of project documentation such as SOPs
- Design and implementation of data tracking techniques
- Strong reporting skills Flexible to work in any shift
- Excellent spoken and written English along with inter-personal skills
- Quality focus and result orientation
- People management skills MS Office skills
Qualifications/Skills
- BE/BTech or Masters in Mathematics/Statistics
- PMP/Prince 2 certification (optional)
- Proven experience in building teams from scratch and growing individuals into leaders.
- Ability to keep your employees motivated, resolve conflicts and make hard decisions for your employees.
- Hands-on experience.
- Strong written and verbal communication skills; ability to communicate effectively with clients and cross-border colleagues.
- Ability to handle multiple competing priorities in a fast-paced environment.
- Adept at working with employees, customers and management often spinning multiple plates at once.
- Ability and experience to keep and maintain a budget.
Key Competencies/Experience
- Experience of working on-site with local client teams or colleagues in a client-facing middle-management role for at least over a year.
- Passionate about technology, self-learner who keeps abreast with latest developments.
- Consistent high achiever marked by perseverance and a positive outlook in the face of challenges.
- Able to solve complex problems and successfully manage ambiguity and rapid change.
- Strong team-working ethos.
- Avid listener.
Note - If you are interested for this profile kindly forward your updated CV along with your passport size photo to this mail id -ss***********t@gm**l.com
Contact:+919439014093
Job Classification
Industry: Analytics / KPO / Research
Functional Area: Site Engineering, Project Management,
Role Category: Project Management
Role: Project Management
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Any Specialization, B.Sc in Maths, Statistics
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: SSI Management Consultants
Address: 20/5A,RAJA MANINDRA ROAD,PAIKPARA, KOLKATA, West Bengal, India
Location(s): Bhubaneswar
Keyskills:
RCA
SLA Management
Sop Preparation
Team Management
Program Management
Project Management
Service Delivery
Client Relationship Management
Service Delivery Management
Delivery Management