IJP-Branch Operation Officer - Kolkata @ ujjivan

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IJP-Branch Operation Officer - Kolkata

ujjivan
1 - 4 years
Kolkata
3 years ago
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Job Description

Any graduate with minimum 3-6 years experiencein handling Banking/NBFC Operations catering to liabilities and assert products

Responsible for day to day operational andadministrative activities in the Branch which include coordination with IT,infrastructure, security, secured stationary (operations), unsecured stationary(Admin) and housekeeping

Accountable for quality customer servicewithin stipulated time frame while adhering to regulatory and proceduralcompliance

Responsible for coordination of audits at theBranch and availability of requisite resources in the branch without affectingregular branch business

Train the Cashier Customer Care Representative (CCR) onprocess compliance, service quality and Branch operations

Serve as a point of check for completion offorms/applications, verification of the KYC documents and other document proofsprovided by the customer for purposes such as transactions, account openingetc.

Handle walk in customers in absence of CCR

Job Classification

Industry: Banking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Ujjivan Financial
Location(s): Kolkata

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Keyskills: Housekeeping Customer Care Representative NBFC Branch operations Customer service Service quality Operations Catering infrastructure security Process compliance

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

ujjivan

Ujjivan started operations as an NBFC in 2005 with the mission of providing a full range of financial services to the economically active poor who are not adequately served by financial institutions. Presently, our operations is spread across 24 states and union territories, and 209 districts across...

IJP-Branch Operation Officer - Kolkata @ ujjivan

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