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Executive Tele - counsellor - Pune - Tech @ Tech Mahindra

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 Executive Tele - counsellor - Pune - Tech

Job Description

Roles and Responsibilities:
  • Perform counselling career guidance for interested Students /parents by Telecalling.
  • Handle walk-in enquiries and help students/parent understand the courses offered.
  • Making calls to the cold leads on a regular basis and maintaining a proper record for it.
  • Maintain and update the leads database.
  • Convert prospects into admissions by sharing all the required information about the
  • courses offered and the career prospects associated with each of them.
  • Regular updating of the reports as and when required.
  • Assist the field team in outdoor mobilization activities.

Desired Skill Set

  • Good communication and interpersonal skills.
  • Counselling and negotiation skills.
  • Should be able to communicate in Marathi-regional language
  • Working knowledge of software applications including MS Word, Excel and the Internet.
  • Self-motivated and positive attitude.
  • Knowledge of Healthcare will be an added advantage.

Job Classification

Industry: NGO / Social Services / Industry Associations
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Tech Mahindra
Location(s): Pune

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Keyskills:   Interpersonal skills Excel Telecalling Database Healthcare MS Word Application software Tele Counsellor Counselling Executive Training

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...

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