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Technical Support voice process / Freshers/ Experience

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 Technical Support voice process / Freshers/ Experience

Job Description

Dear Candidates,
Greeting from Black and White Business Solutions Pvt Ltd !
Candidates Currently in the Bangalore location is preferred.
WE'RE Hiring for Customer Support International - Freshers/ Experience
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience
Candidates with backlogs in graduation can also apply.
International Bpo, 5 days working
International process (English mandate)
HR Renu- 9513599***
Email: [Confidential Information]
Shift : Rotational Shifts / UK
Experience: Freshers / Experience
JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieves customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Job Summary
Job Type : Full Time
Job Role : Customer Service / Tech Support
Job Category : Tech Support
Hiring Process : Telephonic Interview

Employement Category:

Employement Type: Freshers
Industry: Full time
Functional Area: ITES
Role Category: Customer Service
Role/Responsibilies: Technical Support voice process / Freshers/ Experience

Contact Details:

Company: Black And White
Location(s): Bengaluru

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₹ 100000 - 400000

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Black And White

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...