Fresher, Gurgaon Desktop Support @ Trigent

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Fresher, Gurgaon Desktop Support

Trigent
0 - 1 Years
Bengaluru
5 years ago
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Job Description

Dear candidate,
0 to 1 year exp
Immediate to 5 days Notice Period
Should be from Gurgoan
Bill rate Max 23k
Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills :
Microsoft Windows Desktop Management
Good to Have Skills :
Engineering Technical Support
Job Requirements :
Key Responsibilities :
1 - Taking ownership of customer issues reported solving their problems through by providing resolution
2 - Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues
3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Technical Experience :
1-Installation configuration of various applications
2-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc
3-Engineer ensure proper logging of all issues
4-Document technical issues in the knowledge database
5-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage
6-Keep track of users system issues until resolved by adhering to the SLA
Please share CV if interested: [Confidential Information]
Regards,
Hemalatha

Employement Category:

Employement Type: Freshers
Industry: Full time
Functional Area: ITES
Role Category: Advertising, DM, PR, MR & Event Management
Role/Responsibilies: Fresher, Gurgaon Desktop Support

Contact Details:

Company: Trigent Software
Location(s): Bengaluru

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company

Fresher, Gurgaon Desktop Support @ Trigent

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