Act as a coach and trusted advisor for the internal Delivery Leaders and external client partners in migration journey and sales cycle.
Bring in external perspective and evolving practices in project management, change management as it impacts migration and risk management
Manage in-bound transition activities on all strategic programs
Initiate and mobilize the project teams across service delivery, operations and enabling functions
Conduct detailed transition planning in accordance with defined service go-live commitments.
Track and resolve issues, initiating corrective actions as appropriate to manage delays.
Establish and manage relationships with customer business and project stakeholders.
Manage expectations across key internal and external stakeholders of the project
Ensure Transition deliverables are prepared in accordance with the aligned methodology, with high level of quality, timeliness and within budget
Identify, evaluate and manage risks through the transition lifecycle to avoid impact to timelines and costs.
Report transition progress at defined intervals to Management teams ( Client and Internal ) for effective governance and timely issue resolution
Review and manage changes through the transition lifecycle ( Both at process level and SOW)
Document and share project learning s for continuous improvements
Knowledge, Experience and Education
Extensive experience (4-5 years) in managing multi-functional Solutions, Transitions & change Management with internal and external stakeholders
Experience in working in large / international companies.
Excellent communication, people management, stakeholders management and leadership skills
Ability to ensure service focus across a complex people intensive and functionally-dispersed organization
Educational qualifications -
Degree in business, finance, or economics
Technical background - Preferable Project Management Professional (PMP) from PMI or equivalent certification ; GB/ BB certification
Job Segment: Consulting, Project Manager, Manager, Change Management, Technology, Management
Keyskills: Business process IT services Change management PMP Automation Technology management Consulting Issue resolution SOW Risk management
The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market...