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System Monitoring Tools & Techniques Cloud Services Operations @ Accenture

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 System Monitoring Tools & Techniques Cloud Services Operations

Job Description


About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
Accenture | Let there be change
We embrace change to create 360-degree value


  • Project Role :Cloud Services Operations
  • Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Kolkata
  • Must Have Skills :System Monitoring Tools & Techniques
  • Good To Have Skills :Servicenow Tools Administration
  • Job Requirements :

    • Key Responsibilities : 1 Managing various event tools and L15 mainframe job scheduling operations, 2 Mainframe specialist with experience in day-to-day functions TSO and Dispatch related activities 3 Experience in IPL Hands-on experience in mainframe Cortex-Plan/ TWS/ CA7 , event and ticket Management experience in tools including ServiceNow Infrastructure and application health-check

    • Technical Experience : 1 13-4yrs Experience in Mainframe and system monitoring and batch monitoring 2 Minimum 2yrs experience in mainframe monitoring operations includes CA7/TWS/Cortex plan

    • Professional Attributes : 1 Good written verbal communication skills 2 Expected to directly work with key stakeholders to gather requirement deliver appropriately

    • Educational Qualification : 15 Years regular education

Qualifications
15 years of full time education

Employement Category:

Employement Type: Full time
Industry: Full time
Functional Area: IT
Role Category: IT
Role/Responsibilies: System Monitoring Tools & Techniques Cloud Services Operations

Contact Details:

Company: Accenture
Location(s): Kolkata

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Accenture

Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions unde...