Job Description
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Required Candidate profile
One day interview process - Fresher / Experienced can apply
White Horse Manpower Consultancy Pvt. Ltd.
Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
Call Rina 9900777*** 8884212***,8970658***, 9972020***
Please call for both In station & Outstation interview scheduling
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Thanks and Regards
Rina
Employement Category:
Employement Type: Freshers
Industry: Full time
Functional Area: ITES
Role Category: Customer Service
Role/Responsibilies: Fresher Graduates for CCNA Certified technical Voice Process
Contact Details:
Company: White Horse Manpower
Location(s): Bengaluru