IT Operations Analyst
- Wolters Kluwer
- 3 - 5 Years
- Pune
- 3 years ago
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Job Description
BASIC FUNCTION
Years of Experience required- 3 - 5 Years
. Deep knowledge on Virtualization technologies like Vmware/Citrix
. Should have worked on installation/migration/upgradation of Windows 2012/2016 servers
. Troubleshooting issues with Windows 2012/2016 servers.
. Experience on supporting application like Web apps, Websites and application hosted on IIS.
. Hands on Experience on IIS administration.
. Knowledge of application deployment tools and deployment processes.
. Incident and change management process knowledge - ITIL is preferred
. Good Understanding about Networking tools and Network related troubleshooting
. Good understanding on storage and backup administration
. Good Understanding and troubleshooting skills on Active Directory/GPO/DHCP/DNS
. ITIL experience and experience on Release and Build deployment experience
. Monitoring tool(SCOM,F5,AppDynamics,PRTG,Pagerduty)
. Understanding of ticketing tools like Service Now and Jira
. Basic knowledge on MS SQL or MYSQL Databases
. Should have worked on any Cloud technology(Azure or AWS) where IAAS /PAAS is implemented and certification will be an added advantage
. Experience on Application Operations Support will be preferred.
JOB QUALIFICATIONS/ OTHER SPECS:
- Degree in Computer Science or equivalent and work experience
- Minimum 3 years of experience with MS Windows client and server operating systems, including knowledge of user management, file system management, Active Directory, group policies, firewalls and registry usage.
- Minimum 1 years of experience with any Cloud technology (Azure or AWS)
- Minimum 1 year of experience working with Microsoft Internet Information Server (IIS) with knowledge of advanced administration
- Ability to collaborate effectively at all levels and functions
- Strong client-service orientation
- Sound business acumen and strategic skills
- Excellent oral, written and interpersonal communication skills including strong presentation skills.
- A positive attitude and the ability to thrive in a collaborative environment.
- Outstanding organizational skills
- Ability to collaborate effectively at all levels and functions
- Strong client-service orientation
- A positive attitude and the ability to thrive in a collaborative environment.
Other Duties
Any other duties as assigned by the Supervisor.
Employement Category:
Employement Type: Full timeIndustry: Full time
Functional Area: IT
Role Category: IT
Role/Responsibilies: IT Operations Analyst
Contact Details:
Company: Wolters Kluwer IndiaLocation(s): Pune
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Wolters Kluwer
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep...
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