Customer Support Representative
- Wroots Global
- 0 to 4 Yrs
- Bengaluru
- 5 years ago
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Job Description
Should possess excellent Voice Communication skills.
Versant Qualified of 60 and above.
Computer Proficiency.
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.
Typing 25 WPM and 85% accuracy.
Demonstrates a strong customer service orientation.
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
Investigates and takes action to meet customers needs.
Solves routine problems effectively, gathering the information necessary from the customer.
SUMMARY: CSAs will respond to inbound customer inquiries. CSAs will use a wide variety of cloud based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Candidates who are willing to join immediately with excellent communication skills, please do reach out to me immediately on 8618952***
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Customer Support RepresentativeContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
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