We're Hiring Customer Services Executive for Startup International Bpo - Thane & Airoli & Goregoan
Qualification: HSC or Any graduate Experience: min 6 months International Voice experience required Process: Voice Process (International) Shift Timing: Rotational shift includes night as well Salary Range: Rs. 16,000 to Rs. 30,000
Skill Required: Good Verbal & Written Communication Skill
Role & Responsibilities : Managing incoming and outgoing calls and customer service inquiries Generating sales leads that develop into new customers Identifying and assessing customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies
Interested candidates can call on 9773322*** | 9769106*** or mail their CVs at [Confidential Information]
Regards
SSV Group
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: ITESRole Category: Customer ServiceRole/Responsibilies: Hiring For International Call Center