Salesforce Business Analyst (Lightning expert)
- S&P Global Market
- 4 - 7 Years
- Hyderabad
- 5 years ago
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Job Description
Segment : S&P Global Corporate The Role: Salesforce Business Analyst (Lightning expert) Grade: 9A The Location: Hyderabad The Team: Each of our employees plays a vital roleuncovering the essential intelligence that our clients rely on day in and day out to make the decisions that matter. Our 17,000 employees come from all walks of life and all corners of the globe, but they are all committed to the exact same thingmaking a genuine impact with the work that they do. We pursue excellence in everything we do. We value results, encourage teamwork and embrace change. Our team is responsible for the design, architecture, develop, and implement CRM and Oracle Financial Cloud applications for the organization wide needs The Impact: As a Salesforce BA (LEX) who works in our Business System Analyst role you will use your extensive Salesforce Platform skills experience to help lead and improve the S&P Global Salesforce Platforms. You will make strategic decisions on the future state of the platform, as well as lead large Platform wide projects on all facets of the Salesforce application, from Service Cloud, Sales Cloud, App Partners and more What's in it for you: This position provides an unprecedented opportunity to shape the future of the S&P Global S&P Salesforce Instances. You will provide leadership to a large team of in house Salesforce professionals and become a visionary in the future state of the platform as it scales out across the division. You will have the opportunity to design solutions based on Salesforce best practices and use your technical project management skills to lead large projects end to end in an Agile environment across one or multiple CRM teams. You will also have the opportunity to mentor and eventually manage a team of highly skilled professionals. Responsibilities: Required 4+ Years of experienced Salesforce Business Analyst / Administrator (lightning preferred) with excellent communication skills Provide strategic direction for the Salesforce system and work with various stakeholders to establish and implement best practices with regards to system configuration, development, unit testing, maintenance, security and access controls, and data integrity. Administration of the Salesforce environment including customizing and implementing, security model, custom applications, object Management, Lightning App Builder, workflow rules, Process Builders, Lightning Flows (Nice to have knowledge), validation rules, dashboards, reports, and so on. Coordinate testing and manage deployment of software updates Minimum 2 years of lightning development experience Utilize leadership skills in mentoring other Salesforce Administrators Work in partnership with key business users, identify potential ways of improving the efficiency and/or effectiveness of current business operations Build a deep technical understanding of how the business operates departmental/divisional structure, functions, processes, procedures and current application functionality Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment) Deployment planning. Understanding of Automated Deployment tools/Version Control system is highly preferred Strong background in Salesforce Sales and Service Cloud modules Must know how to migrate data from using tools like data loader, work bench, dataloader.io to perform data migration Lead & Coordinate with QA, UAT and Go-Live Activities What We're Looking For: Experience with Salesforce Cloud, Service Cloud and Community Cloud, SFDC integration, and ERP integrations. Should have a thorough understanding of configuration of salesforce.com (workflows, validation rules, approval process, custom formulas, page layout, and record types). Thorough knowledge of delivering projects in an agile scrum environment Able to provide leadership, participate and be a productive member of the team. Must be able to manage time with multitasking. Must be able to review the code related to customization as well that of integration. Be the lead subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools. Basic Qualifications: Strong initiator and ability to work with limited supervision Experience in Lightning is preferred. Proficient in continuous integration environments (Copado, Jenkins). Ability to continuously learn and develop new skills to maintain technical currency. Strong problem solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships. Excellent verbal and written communication skills. Demonstrated listening, analytical, organizational, and time management skills. Demonstrated ability to work independently and cross-functionally, including in high-pressure situations. Recommends development and configuration strategies received minimal guidance Uses subject-matter expertise to advise others Help in defining integrations with other systems using Salesforce APIs Preferred Qualifications (Certifications Desired but not mandatory): Salesforce Advanced Administrator Salesforce Certified Application Architect, Salesforce Certified System Architect Copado Certified Administrator Copado Developer S&P Global Corporate At S&P Global, we don't give you intelligencewe give you essential intelligence. The essential intelligence you need to make decisions with conviction. We're the world's foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com EOE Statement: S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, sex, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law. 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 261592 Posted On: 2021-05-31 Location: Hyderabad, Telangana, India
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: Not ApplicableRole Category: ITRole/Responsibilies: Salesforce Business Analyst (Lightning expert)Contact Details:
Company: S&P Global MarketLocation(s): Hyderabad+ View Contact
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