Role:- Team Performance is a Team Leader's responsibility. Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards & team performance reports.
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: ITESRole Category: Customer ServiceRole/Responsibilies: Team Leader
Contact Details:
Company: Global India ManpowerLocation(s): Delhi, NCR
Asia India Recruitment Solution is one of the leading consultancy for BPO/Kpo Industries. We give good and right candidate to every company according to requirment. we deal in BPO/KPO for Backend process, Blended Process as well as in Voice Process.