Freshers Customer Support Executive @ Ezee Placement Service

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Freshers Customer Support Executive

Ezee Placement Service
0 - 1 Years
Bengaluru
3 years ago
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Job Description

Job Role
The candidate is expected to cater to inbound calls and chats in an apt and professional way. Imparting complete and accurate product information which leads prospects/customers to opt for offered courses. Ensuring business and customer-centric approach with multitasking skills.
Roles and Responsibilities
1. Must be fluent in English along with an active listener
2. Must be able to handle inbound calls/chats ensuring the CSAT
3. FTR delivery and assurance
4. Sales oriented call resolutions
5. Expected to answer 120 to 150 calls with a minimum of 5 to 6 hours of talk time
6. Muliskill profile is preferred (voice + chat)
7. Adherence to call compliance and quality
Desired Candidate Profile
1. Good Communication skills & Inter-personal relations
2. Good sales knowledge
3. Ability to handle pressure
4. Customer-centric
5. Active listener
CTC - 4.5 - 7Lacs

CALL/WHATSAP @8130744***

REGARDS

PURVA

Employement Category:

Employement Type: Freshers
Industry: Full time
Functional Area: IT
Role Category: Customer Service
Role/Responsibilies: Freshers Customer Support Executive

Contact Details:

Company: Ezee Placement Service
Location(s): Bengaluru

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Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Ezee Placement Service

INFOSYS

Freshers Customer Support Executive @ Ezee Placement Service

Home > Customer Service