Business Manager - Tele Client Servicing
- Indiamart Intermesh
- 1 to 4 Yrs
- Noida, Gurugram
- 5 years ago
- Email to a friend
- Report this job
Job Description
Position Description:
The position holder shall be responsible for understanding the evolving customer needs and ensuring high customer satisfaction to drive Client Retention and Upsells.
Job Summary:
- Driving client renewals as well as maximizing the revenue while upselling
- Driving customer delight and ensuring smooth rendering of services
- Acting like a consultant to the client and offering them recommended services and solutions
- Maximizing weekly revenues by overachieving daily targets
- Experience in handling team sizes of more than 20 executives and 3-4 Team Leads
Knowledge:
- The candidate should have hands on experience in client handling and product selling
- The candidate should preferably have knowledge of selling customer solutions over a call
- The candidate should possess prior knowledge about customer retention/ upselling
Skills & Learnings:
- Team-Handling capability
- Effective communication & comprehension skills
- Effective multi-tasking ability
- Quick decision making
- Customer Champion at heart
- Report Management and Data analysis Skills
Attitude & Behavior:
- Ability to build rapport with customers instantly
- Likes to picks up challenges
- Self-starter who likes to build deep understanding through process discussions and self-RCAs
- Good motivator, passionate and confident
Experience:
- At least 1-2 years of experience.
- Candidates experienced in team handling roles preferred.
Qualification:
- MBA or any equivalent degree
Interested candidates please send me your CV at me**********1@in******t.com or may contact at 9811096***.
Employement Category:
Employement Type: Full timeIndustry: Internet / E-CommerceRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Business Manager - Tele Client Servicing &Contact Details:
Company: IndiaMart InterMeshLocation(s): Noida, Gurugram
Similar positions
Indiamart Intermesh
Working as client executive To sale premium subscription giving the manufacturers, leads on weekly basis to enhance their business. IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal. The group began in 1996 wh...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in