Transctn Procng Offcr
- Mphasis
- 1 - 3 Years
- Bengaluru
- 3 years ago
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Job Description
Who are we looking for
L 2 level Transaction Processing Executive/Officer to process the Capital Market Brokerage process documents for a Non-Voice BPS account (US Client).
Technical Skills:
Excellent MS Office skills MS Excel, Power Point, Excel Macros and E Mail Drafting
Good Typing Speed of 28 WPM with >=95% accuracy
Excellent Communication skills to attend Client Calls, Onshore Training etc
Process Skills:
Good and sound knowledge of Capital Market Concepts preferably US Stock Market
Sound Knowledge on Financial Instruments- Equities, Mutual Funds, Fixed Income securities.
Knowledge on Processing of Advisors service Benefits, Redemption of security benefits , creating and maintaining Advisors profile and access providing , reviewing Performance reconciliation reports
100% Accurate work required as Errors will have Financial impacts from Client and their Customer side.
Behavioral Skills:
Strictly US Shift Working Hours ( India late evening OR Night shift) should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves
To report to Team Lead and follow the Instructions and the HR Policies as per Company
Certification:
Education: 12 + 3 Degree Education is mandatory B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.
Additional Certification on Stock Market Subjects is added advantage.
No Engineering / Tech Graduates
Experience requirements:
Candidate should have minimum 6 months to 1 year work experience in similar BPO field preferable from Banking and Capital Market Domain (primary preference)
Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.
Expected Competencies:
Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.
Employement Category:
Employement Type: Full timeIndustry: Full time
Functional Area: IT
Role Category: Customer Service
Role/Responsibilies: Transctn Procng Offcr
Contact Details:
Company: MphasisLocation(s): Bengaluru
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Mphasis
Mphasis Limited Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40, 000 professionals servi...
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