Implementation Lead
- Maersk Global Service
- 5 - 8 Years
- Mumbai
- 5 years ago
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Job Description
Key responsibilities
Project Management
Prepare and drive the overall implementation project plan across India, Bangladesh and Sri Lanka (IBS) geographies and functions
Provide clear visibility of project status to internal and external stakeholders by establishing project milestones. Track the progress against these and escalate issues and delays in a timely manner.
Set expectations and get agreement with internal and external stakeholders.
Supply Chain Management
Bring out supply chain efficiencies during implementation
Plan resources while reducing cost and increasing service levels
Customer Relationship Management
Establish, maintain and develop strong relationships with key customers at strategic, tactical and operational levels.
Lead the customer through the on-boarding process and act as the customers center of gravity on implementations and issue resolution.
Strictly manage scope with customers and ensure solution implemented stays in line with the solution sold.
Hold regular customer meetings to discuss progress, issues, mitigations to risks, and introduce development opportunitiesWe are looking for
Minimum 5 years experience with PMP certification (preferable) in logistics including international supply chain management
Proven experience in large scale project management on implementations.
Supply chain solution understanding. Exposure to transportation, warehousing/CFS, customs and related logistics concepts
Prior commercial experience in engaging with strategic customers.
Advanced proficiency in project management tools including MS Project, Excel, and PowerPoint.
Strong IT and EDI understanding.
Excellent interpersonal and communication skills.
Consistent ability to meet and adhere to deadlines.
Passion, initiative and drive to continuously develop and work with creativity and innovation.
Strong problem-solving skills and customer service skills.
Ambitious and result oriented self-starter with initiative and strong drive.
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: RecruitmentRole Category: Customer ServiceRole/Responsibilies: Implementation LeadContact Details:
Company: Maersk Global ServiceLocation(s): Mumbai+ View Contact
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Maersk Global Service
Maersk Group has five core businesses which include Maersk Line, APM Terminals, Maersk Oil and Maersk Drilling and Services and Other Shipping. Through these companies and several others, the Group employs roughly 89,000 people and generated 47 billion US dollars in revenue in 2013. When the Glo...
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