Process Analyst - RTM @ Global India Manpower

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Process Analyst - RTM

Global India Manpower
2 - 3 Years
Delhi, NCR
3 years ago
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Job Description

Role and Responsibilities:-
Managing Global RTM as per partner/ client needs.
Understanding of Contact Center business/setup, WFM terminologies.
Should have sound written and verbal communication skills with proper Grammar and Sentence
Construction in English.
Should have 3-4 yrs of experience working in the Contact Center industry with sound knowledge
of RTM and Scheduling concepts.
Ability to identify complex repeated manual operations and simulate them to automated
processes.
Proficient in MS Office Tools especially Excel. Knowledge of Advanced Excel and Excel Macros/
VBA will be an added advantage to the profile

Employement Category:

Employement Type: Full time
Industry: Full time
Functional Area: ITES
Role Category: Customer Service
Role/Responsibilies: Process Analyst - RTM

Contact Details:

Company: Global India Manpower
Location(s): Delhi, NCR

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Global India Manpower

Asia India Recruitment Solution is one of the leading consultancy for BPO/Kpo Industries. We give good and right candidate to every company according to requirment. we deal in BPO/KPO for Backend process, Blended Process as well as in Voice Process.

Process Analyst - RTM @ Global India Manpower

Home > Customer Service