Job Description
Job description
PSNE team provides 24x7 coverage and support for the Flipkart DC Infrastructure and is responsible for monitoring, reporting, and escalation of any IT Infrastructure related issues. This includes all SLA issues; such as Severity 0 & Severity 1 incidents/Outages where a Network infrastructure or a Carrier may experience issues. This also involves identifying, troubleshooting, and escalating issues with systems and applications reported through monitoring systems or Triggered Alerts.
Responsibilities & Requirements:
Monitor all the configured components on the network dashboard, report and escalate to concerns accordingly.
Rapidly responding to all alerts triggered through EMS to restore or escalating Incident/Outage(SEV0,SEV1) issues as per established SLAs and track/follow up and post updates until closure.
Report/Track/Follow up Link issues triggered through EMS and escalate to ISPs, coordinate end to end until closure along with RFO.
Report/Track/Follow up network component/internal network fabric issues triggered through EMS and escalate to concerns, coordinate end to end until closure.
Facilitate technical/crisis management conference calls during Major ILL/NLD Link outages with concerned ISPs and Internal stake holders.
Track and participate/coordinate in planned activities of DCs gears/links.
Facilitate in automating BAU with less human intervention.
Ability to implement, manage, automate, tweak, streamline, alerting systems of EMS through scripting or other available resources.
Track & publish reports captured through internal Incident reporting portal.
Facilitate and coordinate/lead for MBR/QBR with Internal stake holders and vendors.
Qualifications:
One plus years with NOC Operational Support on Basic Datacenter Environment
Working Knowledge and experience with Operations Support and Escalations, Change Management, Cisco, Juniper, Linux OS, scripting, Enterprise monitoring tools and entry/intermediate level Networking Skills, certification on networking skills would be an added advantage.
Ability to multi-task and work during production crisis situations
Good Analytical and problem solving skills
Good verbal and written communications.
Diploma or BSc or BCA or BE in Electronics / Computer Science or equivalent experience.
SALARY FOR DIPLOMA UPTO 6LAKH PER ANNUM+OTHER ALLOWANCES
FOR GRADUATE ENGINEER UPTO 10LAKH PER ANNUM +OTHER ALLOWANCES
INTERESTED CAN CALL OR WHTSAP @9811549***
REGARDS
Employement Category:
Employement Type: Freshers
Industry: Full time
Functional Area: IT
Role Category: IT
Role/Responsibilies: Urgent Need For Fresher Network Engineer
Contact Details:
Company: Ezee Placement Service
Location(s): Bengaluru