Wipro is hiring For BOA -Backend Operations
- WIRO HR
- 1 - 5 years
- Noida, Gurugram
- 3 years ago
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Job Description
Work Timing- 5.30pm- 3.00am
Work Location- GGN/Noida
** Looking for Immediate Joiners for this position**
Interview Dates- 24th May @ 8am- 12pm
Job Role:
The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in business , while meeting and exceeding client Service Level Agreements.
The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreement
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly.
Required Experience:
- 2-4 years work experience in Defined Benefits/Health Insurance
- Skilled in computer applications including Excel Word
- Excellent communication skills.
- You should demonstrate good written verbal communication.
Interested candidates can send their updated resume to mo*******2@al***t.com with below details
Name:
contact Number
total Experience-
current Company:
current Ctc:
notice Period:
expected Ctc:
residential location:
Job Classification
Industry: IT Services & ConsultingFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: B.A in Any Specialization, BCA in Any Specialization, B.Com in Any Specialization, B.Sc in Any Specialization, B.B.A / B.M.S in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Wipro LimitedAddress: Building No. 2,,Ground to 7,12 and 13 Floor,Candor, Gurgaon One Realty Projects Pvt Ltd IT/ITeS SEZ,V, illage Tikri,Sector-48,, GURGAON, Haryana, India
Location(s): Noida, Gurugram
Keyskills: BPO Service Level Customer Service Defined Benefits Claim Payment Claims Management Non Voice Process US Healthcare Claims Adjudication Communication Skills Client Servicing Policy Servicing Claims Processing
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