Process Developer - UWS
- Genpact India
- 3 to 6 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of Assistant Manager, Claims
Were looking for someone with deep understanding of US travel claims processing / travel industry & responsible for handling travel claims of Medical Treatment/hospitalization, Trip Cancellation, Baggage/Personal Items loss etc
Responsibilities
End to end knowledge of Travel claim lifecycle, identify duplicate/ inappropriate Claims and take actions accordingly
Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Experience of handling new transitions, phasing from strategic assessment till operations set up with zero surprise delivery
Ability to build positive collaborations across business and technical communities
Participates on improvement in execution initiatives for business divisions
Develop contingency strategies and plans for staffing changes
Comprehension, decision making, multi-tasking, strong written communication and customer service skill/demeanor to clearly articulate the resolution
US working hours and it is permanent night shift (7 PM to 4 AM IST)
There is no fixed Saturday and Sunday offs and there is 5 day working culture with weekend working
Qualifications we seek in you
Minimum qualifications
Any Graduate except technical
Excellent P&C Insurance knowledge
Proven experience in domain
Excellent analytical skills
Preferred qualifications
Ability to multi task and prioritize activities
Ability to work independently
Transition and operations set up experience
Experience of front ending with customer
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Process Developer - UWSContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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