Consultant, Development (4.5-6 years) with skills ServiceNow, JavaScript,Angular.js for location Noida, India
- Infogain
- 5 - 6 Years
- India
- 5 years ago
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Job Description
ROLES & RESPONSIBILITIES
- Demonstrate expert knowledge of ServiceNow tool set and integrations with related systems.
- Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
- Develop, maintain and enhance applications on the ServiceNow ITSM platform (help desk/service management).
- Support the team in ServiceNow operations like User / Group administration, reporting, metrics, SLAs, etc.
- Provide technical assessments, written documentation and technical expertise.
- Be available for on-call rotation to support any production issues impacting ServiceNow or its related systems within the enterprise.
- Good knowledge of CMDB, Discovery, MID Server Architecture, Probes, Sensors, Identifiers.
- Knowledge of Infrastructure / Networking.
- Analyse client environment current state, maturity and complexities, and advise on best practice solutions.
- Communicate with client on all aspects of initiated work in a clear and concise manner.
- Communicate all project updates, possible timeline deficiencies, problems, issues or events that could affect the overall project deliverables.
- Participate in internal or customer meetings as required adding value where and when required.
- Good communication, written and documentation skills to gather requirements from customers, process owners and end users
- Minimum 3 years of overall experience in Service Now administration.
- Infrastructure / Networking knowledge is preferred.
- Knowledge and some hands on experience on Service-Now customized coding with Client Scripts, Business rules, UI actions, UI policies, Data Policies, Script Includes, UI Macros, UI Pages, Glide, Web Services and all other available coding techniques in Service-Now.
- Experience in configuration of Network Devices using SNMP and Access Control Lists.
- Ability to troubleshoot common network communication and security issues.
- ITIL V3 Certified (preferred) '
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: ITRole Category: ITRole/Responsibilies: Consultant, Development (4.5-6 years) with skills ServiceNow, JavaScript,Angular.js for location Noida, IndiaContact Details:
Company: Infogain IndiaLocation(s): India+ View Contact
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Infogain
A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients€™ interactions with their cus...
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