Cybage Software : Customer Support :
- Cybage
- 2 - 7 years
- Pune
- 5 years ago
- Email to a friend
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Job Description
Dear Candidate,
If the JD matches our skills please apply to this job posting and mail your CV to vi****h@cy***e.com with the below details :-
- Total experience:
- Relevant experience into - (Salesforce.com/CRM) :
- Current CTC :
- Expected CTC including variable :
- Official Notice Period:
- Current Location :
- Willing to relocate to Pune :
- Appeared for interview with Cybage earlier (Yes/No) :
- Requisite skills - Salesforce / Other CRM, Sales / Business Operations experience
Job description:
- Track key metrics such as sales pipeline and monthly results to help business leads interpret how sales team is tracking against goals
- Coordinate quarterly global sales action planning and reporting through salesforce.com
- Coordinate sales action planning for new product launches and report on results
- Review territory and market results, make recommendations for adjustments to resource alignment
- Collect, analyze, evaluate, and report sales results and workflow to identify steps to increase sales productivity & results. Drive process enhancements
- Communicate sales needs back to business leaders and product team; be the voice of the marketplace internally
- Assist in pricing analysis to ensure products relative to one another and in combination are priced correctly
- Evaluate trends and performance measured against sales quotas
- Work closely with internal teams to strategically drive company-wide goals and improve the operational sales process
- Generate ad hoc reporting for Sales, Marketing, Finance, Business Development, and Product Strategy
Qualifications:
- Ability to perform complex analysis such as trend analysis, what-if analysis, and forecasting
- Ability to provide recommendations and suggestions and provide thorough, succinct data to support suggestions.
- Ability to capture and document business and reporting requirements from multiple sources
- Ability to coordinate and manage simultaneous data analysis requests of varying size and scope
- Strong communication and presentation skills, both written and verbal, with the ability to convey complex information to a broad audience and obtain consensus
- Strong interpersonal skills with the ability to work independently and within a team environment
- Strong knowledge of Excel, G-Sheets, PowerPoint, G-Slides, Tableau, and Salesforce.com
Note :- Only male candidates can apply as this involves working into continuous night shifts with no transportation.
Job Classification
Industry: IT Services & ConsultingFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full timeEducation
Under Graduation: Graduation Not RequiredPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not RequiredContact Details:
Company: CybageAddress: Survey No.13A,1,2,3,,Cybage Towers,Wadgaon Sheri,M, ulik Nagar, PUNE, Maharashtra, IndiaLocation(s): Pune
Keyskills: Customer Support Salesforce.com Salesforce CRM
Cybage
About Cybage:Founded in 1995, Cybage Software Pvt. Ltd., a technology consulting organization is a leader in the hi-tech and outsourced product engineering space. We are a valued partner to technology startups, mid-size companies, and Fortune 500 corporations alike. Our solutions are focused on mode...
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