Amazon Captive Hiring BPO for Chat/ Voice @ Oxygent

Greetings of the day!! We are glad to inform you that most awaited hiring of Amazon. You can join us along with your friends Job Role: Associate / Sr. Associate work from home We are hiring for voice process, we invite freshers & experienced candidates both. Minimum qualification required is Intermediate. Candidate should be comfortable with:

24*7 shifts with rotational weeks offs
Comfortable to work in night shifts
Excellent communication skills (Written and spoken both)

For any query, please contact Compensation Details -

INR 2.8LPA 3.4LPA

Additional Benefits:-
Internet Bill reimbursement
Over Time benefits (As applicable)

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Knowledge & Skills Required
Communication Skills:
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates an understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment Problem Solving Skills:
Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet the business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Call or Whatsapp HR Rashmeet @7428758***