Customer Support Executive (Chennai) Voice @ Careernet

Job Description

Required Candidates for Voice Process (Banking) HINDI is Mandatory.

Note: Candidate should be from chennai only

Qualification: Graduates

Good Communication (Eng & Hindi)

Job Role:

• Answer inbound calls and assist customers with their Queries/Request/Complains.
• Raise Request & Complaints on behalf of the customer in the CRM tool.
• Generate leads and educate customers about new products & their benefits.
• Maintain and adhere to compliance guidelines
• Ensure sales target are met

Skills Required:

o Excellent verbal communication skills
o Ability to comprehend, capture as well as interpret basic customer information
o Strong customer service focus
o Knowledge of Banking / Credit cards preferred

Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs
Languages Required: English + Hindi (compulsory).

Please share resume at so*********i@ca******t.co.in

or whatsapp me @Sonia 8447674***

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