Sales and Service Executive @ Spectrum Medical Ind

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Sales and Service Executive

Spectrum Medical Ind
2 - 4 Years
Delhi, NCR
5 years ago
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Job Description

Responsibilities:
Provide on-site installation, validation and commissioning of instruments.
Perform hands-on on-site troubleshooting, service and repairs.
Provide high level technical support to external customers at their location.
Provide on-site training to the customers if required.
Collect AMC (Annual Maintenance Contract) order from customer, whose machine is out of warranty.
Participate in training programs provided by the company.
Selling Preventive maintenance kits to the end-users.
Interface with cross-functional work teams such as field applications, customer support/services, product management, manufacturing, and marketing/sales.
Develop Service technical documentation.
CRM reporting to ensure that the job assigned is finished on time
Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
Timely complete and submit all required paperwork
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
Misc. other duties commensurate with the capabilities of a Field Service Engineer.

Employement Category:

Employement Type: Full time
Industry: Full time
Functional Area: Bio Technology & Life Sciences
Role Category: Pharmaceutical
Role/Responsibilies: Sales and Service Executive

Contact Details:

Company: Spectrum Medical Ind
Location(s): Delhi, NCR

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Spectrum Medical Ind

Spectrum Medical Industries Pvt. Ltd. Has been established in 1996, with aim to develop, manufacture and market the laboratory products of high standards. Since its incorporation has always been our endeavor to have customer's convenience in mind which constantly compels us to find out well up to da...

Sales and Service Executive @ Spectrum Medical Ind

Home > Pharmaceutical