Job Description
Wipro is hiring for BOA -Defined Benefits role - GGN/Noida
**** Candidates with Defined Benefits will be considered for this role ******
Work Timing- 5.30pm- 3.00am
Note- Immediate joiners required for this role
Job Role:
The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in business , while meeting and exceeding client Service Level Agreements.
The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreement
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly.
Required Experience: 2-4 years work experience in Defined Benefits
Skilled in computer applications including Excel Word
Excellent communication skills.
You should demonstrate good written verbal communication.
Perks and Benefits
Both Side Transport
Interested candidates can send their updated resume to mo*******2@al***t.com with below details:
Name:
Contact Number
Total Experience- Defined Benefits:
Current Company:
Current CTC:
Notice Period:
Expected CTC:
Residential location:
Job Classification
Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: BHM in Hotel Management, B.B.A / B.M.S in Management, Any Graduate in Any Specialization, B.Com in Commerce, B.A in Any Specialization, B.Sc in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Wipro Limited
Address: Building No. 2,,Ground to 7,12 and 13 Floor,Candor, Gurgaon One Realty Projects Pvt Ltd IT/ITeS SEZ,V, illage Tikri,Sector-48,, GURGAON, Haryana, India
Location(s): Noida, Gurugram
Keyskills:
Retirement Planning
ms excel
chat process
Defined Benefits
backend operations
HRO
back office operations
us healthcare
back office executive
non voice operations
process associate
401K