Supervise & Monitor Personal Banker and contract staff in terms of productivity &
other issues
Resolution of customer queries/complaints
Customer service to ensure walk in customers issues
Branch Merchandising
Review Daily Accounts Opened, report and update SS cards with account number.
Lobby Management
Monitoring all Dummy accounts
Branch administration
Generate business, cross sell and monitor cross sales of Personal Bankers
Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers
Deepening of relationship with existing customers who walk-in, through cross sell of all products and services
Enhancing the value of existing accounts
Retention of existing portfolio
Corporate salary processing
Branch Operations and Audit Compliance
Responsible for enforcing adherence to set standards of thebankand ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors.
Client relationship management and customer services related to retailbankingoperations
Handle all process of BranchBanking.
Achieved good productivity & quality in Loan Operation & Branchbankingthrough disciplined & dedicated performance
Drop Your Cv EMAIL ID******************9@gm**l.com
Skills:management,administration,retail banking,banking,operations,,accounting,kyc,,operations management,banking,,operational head
Recruiter details
Company Name:cpnhrconsultancy
Email:hr***************9@gm**l.com
Telephone:8377892***
HR : Manpreet kaur
Employement Category:
Employement Type: Full time Industry: Banking / Financial Services Role Category: Back Office Operations Functional Area: Not Applicable Role/Responsibilies: Branch operation Manager in banking industry
Contact Details:
Company: Cpn Hr consultancy Location(s): Multi-City, India