Openings For For JPMC/Claims Process/voice @ Rivera Manpower

Job Description

Warm greetings from Rivera manpower services

There is an opening for JPMC for Claims specialist / Fraud analyst

Note : 1 months notice period is fine

For further details please contact below given number

Harshitha- 8884496***

9513900***

ha******************a@gm**l.com

Please WhatsApp 8884496*** if in case number is busy

We Looking out the candidate who have minimum 1 year of experience in Customer support profile / international voice / customer service

Openings available:

Process Name: CLAIMS SPECIALIST.
Shift Timings : Rotational Shift & Fix off
Work Location: Bangalore
Salary Package : 5.5 LPA
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates
Experience Needed : Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.

ROLES & RESPONSIBILITY :

Customer Focus

      Take ownership of each customer while empathizing and prioritizing customer needs

      Resolve conflicts and manage customer expectations

      Determine customer needs and provide appropriate solutions through relationship building

Problem Solving Skills

      Approach problems logically and with good judgment to ensure the appropriate customer    outcome

      Make appropriate decisions on behalf of the customer quickly and effectively

      Effectively prioritize work to ensure efficiency

      Conduct research as needed

Required Candidate profile

Candidates who are with relevant experience can apply

*Possess good analytical skills - detail oriented

*Possess good communication skills, both oral and written

*Be familiar with Microsoft applications and working knowledge of MS excel

*Have a good attitude - should be committed to the work

Harshitha- 8884496***

9513900***

ha******************a@gm**l.com

Please WhatsApp 8884496*** if in case number is busy

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Rivera Manpower Services
Location(s): Bengaluru
Website: https://www.riveramanpowerservices.in

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Keyskills:   international bpo international voice voice process inbound calls customer service investment banking outbound calls Rivera manpower services client servicing call center customer support Outbound Calling US Process calling semi voice international calls UK Process