Process Associate - Order to Cash
- Genpact India
- 2 to 3 Yrs
- Jaipur
- 3 years ago
- Email to a friend
- Report this job
Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
Inviting applications for the role of PA, Order to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
ResponsibilitiesIn this role, youll be responsible for all the activities related to O2C domain
- Posts/applies cash payments to customer accounts for different payment modes- Wire/EFT/Check Lockboxes
- Reviews exception logs, investigates, and follows-up as appropriate
- Weekly communication with client on process exceptions/challenges
- Reconciles customer payments - reviews discrepancies from automatic reconciliation and makes manual adjustments as appropriate
- Able to identify auto cash failure reason and perform analysis to improve the same
- Independently handle all queries received in mailbox related to Cash Apps process
- Research on unapplied Cash and follow up with Collection team for the remittances
- Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Minimum qualifications
- Graduate in Commerce (B.Com)
- Relevant work experience in Cash application (Order to cash)
- Very Good Written and Verbal Interpersonal skills
- Proficient in MS Office applications, especially in MS excel
- SAP knowledge and experience in generating reports from SAP would be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Process Associate - Order to Cash
Contact Details:
Company: Genpact IndiaLocation(s): Jaipur
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
