Content Moderation - DGM @ Golden Opportunities

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Content Moderation - DGM

Golden Opportunities
12 - 18 Years
Chennai
5 years ago
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Job Description

Description
Job Ttitle- Content Moderator - Head Looking for candidates with 12+ yrs of experience in Content Moderation Become and remain knowledgeable about Leading social media products and community standards Assist our community and help resolve inquiries empathetically, accurately and on time Make well balanced decisions and personally driven to be an effective advocate for our community Strong interpersonal skills, verbal and written communication skills and most importantly empathy Display a strong bias to doing whats right for our community in supporting leading social media objectives Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Must have handled a Team of 100+ FTEs

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Content Moderation - DGM

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Company: Golden Opportunities
Location(s): Chennai

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Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Content Moderation - DGM @ Golden Opportunities

Home > Customer Service Executive (Voice)