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Customer Service Representative & Sr CSR @ nexx consulting

Home > Customer Service (International)

 Customer Service Representative & Sr CSR

Job Description

We have a permanent opportunity for Customer Service Representative and Senior Customer Service Representative position for Pune Location.
Please go through the Job Description before applying.

Total Exp -
Customer Service Exp -
International Customer Handling Exp -
MS Office Exp -
Documentation Exp -
SAP or Siebel Exp -
Current CTC -
Expected CTC -
Official Notice Period -
Ready to work in Night Shifts -
If Holding any Offers Please mention Offer Amount -
Current Location -
Hometown -
Date of Birth -
Current Organization -
Current Designation -


Shift Timing - 3.30 AM to 12.30 PM

Job Description -
Educated to A Level standard or equivalent
Minimum of 12 months previous experience customer service skills in a telephone environment and or customer
services environment preferred.
Skills
Must demonstrate a strong understanding of customers needs / behaviours
Excellent written/oral communication skills and ability to build effective working relationships
Strong time management and organisation skills
Highly motivated
Intermediate knowledge of MS Office application
Experience using SAP and/or Siebel is an advantage
Key competencies
Inbound Document Management - 2
Sales Order Management - 2
Sales & Marketing Operations - 2
Data Management & Control - 2
Customer Service Delivery Excellence - 2
Business & 3rd Party Systems Knowledge - 1
Influencing Ability & Negotiation - 1
Data Gathering & Analysis - 2


Please pass this to your friends and colleagues aswell


Share your updated CV on
1) su**y@ne*x.in
2) jo*s@ne*x.in

For any queries call or connect with me on WhatsApp
(8433920***)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative & Sr CSR

Contact Details:

Company: nexx consulting
Location(s): Pune

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₹ 1.0 - 4.0 Lakh/Yr

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nexx consulting

TALENT ZONE Consultants is a unique and flourishing Human Resource Consultancy in Bangalore, Karnataka. This company is known for offering best recruitment solutions possible, to both IT and Non-IT industries in all over the world. We host a wide spectrum of Placement Services namely HR Services, ...