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Permanent job | Real Time Analyst | MNC | @ PES Hr Services

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 Permanent job | Real Time Analyst | MNC |

Job Description

An Opportunity to work with best Leading Co,
Experience- Min 1.6 Years years of experience as a WFM RTA
Week off-2 Days Off
Shift-24*7 Rotational Shift

If Interested Contact me
73*****************h@pe**r.com

Required Candidate profile

Knowledge of ACD like Avaya, Nortel and CC Pulse.
Working knowledge of Blue Pumpkin, IEX, eWFM etc.
Good communication skills.
Should Have Hardcore RTA Exp
handled RTA in international voice process

Perks and benefits

Best on industry

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: M.Tech in Automobile, Mechanical
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: mal Infosystems Pvt. Ltd.
Location(s): Pune

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Keyskills:   adherence Scheduling Shrinkage Forecasting Blue Pumpkin Workforce Management Real Time Analysis Workforce Analytics avaya workforce IEX RTA WFM

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PES Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...