Urgent requirement - Key Account Manager
- Sodexo Food Solutions
- 15 - 17 years
- Vellore
- 5 years ago
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Job Description
Position Title: Key Account Director
Food Operations
- Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the
client.
- Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special Lunch.
- Initiate development of new menus, upgrade old menus and special lunch menus
- Taste the food before service begins
- Develop new ideas for promotions, festivals and other special events
- Plan the pre-preparation area to ensure that the items are processed according to the recipes
- Plan and supervise the daily preparation of dishes according to the prescribed recipes; ensure that each item
- is made exactly as per the recipe and the quality and quantity is consistent every time
- Enforce FIFO policy inside kitchen cold room; ensure only clean, hygienic items enter this space; full
- responsibility for cold room cleaning policy and procedures; ensure that all the cold holding units (preparation
- and dairy) remain at the required temperatures, and that the ingredients are stored and covered appropriately,
- in accordance with the laid down hygiene requirements
- Attend day-to-day problems and needs concerning equipment and food supplies; detect and ensure
- disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions
- Coordinate with client for maintenance, repair and upkeep of the kitchen, its equipment, and other areas as
- appropriate
- Consistently maintain standards of quality, cost, presentation, and flavour of foods
- ISO 22000:5000 standard are maintained in kitchen area.
- Organic Growth and Profitability
- Sustain and build site profitability through timely analysis of reports and provide solutions to counter any
- discrepancies
- Apprise the management of any serious reversal or threat to the operations on time
- Meet the sales and profit targets of the site.
- Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and
- value added offers
Cash and Debtors Management
- Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified
- cash control documents
- Ensure that all the invoices are raised and delivered to the client as per schedule
- Ensure that the entire invoiced amount is received from the client on time and the outstanding amount is
- minimal
- Ensure that the data required for the raising of invoices is sent to the accounts department on time
- Keep track of all the invoices of the site
People Management and Training
- Manage the on-site team including cooks, MPWs, stewards, cashiers, Store keeper, stores assistants etc.
- Prepare activity schedules and assign duties
- Ensure proper staffing for maximum productivity and higher standard of quality
- Promote a healthy and teamwork oriented atmosphere within the site
- Identify the training needs of his team and assist in the development of modules to address the same
- Ensure that all the HR processes and staff welfare activities are implemented and carried out
- Communication and Client Retention
- Stay in close communication with the client for all issues regarding services, additional business, new
- initiatives and hygiene and prepare documents of the same
- Understand and exceed the expectations of the client in order to ensure complete satisfaction
- Ensure 100% client retention
- Address all issues pertaining to the client and the operations in a timely manner
Wastage Control and Cost Management
- Maintain a record of the daily leftovers; plan and prepare the production based on this data
- Develop controls to keep track of wastage, production, sale, leftovers etc.
- Ensure that all Municipal rules and regulations concerning waste disposal and segregation are strictly
- followed
- Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest
- hygiene standards
- Coordinate with the Purchase department to understand the cost trends and revisions
Legal Compliances
- Co-ordinate with the HR, QHSE and Legal departments to ensure that all the legal compliances are met
- with and a copy of the same is maintained at the site
- Systems Implementation and Process Management
- Ensure that all the systems and processes are implemented and followed as per the company policy
- Ensure that all the work processes are documented and displayed
- Procurement and Inventory Management
- Responsible for monitoring the daily raw material indent
- Ensure that all the processes and checklists are followed and maintained accurately on a daily basis
- Ensure that the goods are stored as per the laid down norms of the company
QHSE
- Ensure that safety and hygiene policy is strictly followed at the site
- Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down
- specifications; responsible for training the receiving area staff on ingredient quality
- Responsible for maintaining record of all hygiene related procedures, initiatives and incidents
- Responsible for co-ordination with the QHSE teams to implement the policy and process
- Ensure that all incidents pertaining to QHSE are reported to the concerned teams on time
- Operational ownership of all the QHSE processes.
- To ensure safety score is above benchmark.
- Timely communication of all possible on site hazards to the concerned department
- Responsible for the timely renegotiation of the existing contract along with rate renewals
- Ensure that the site is operating with valid and up-to-date agreements
Experience : 15 to 17 years(Healthcare industry experience is must)
Work location : Vellore
Regards,
Antony
9500133***
an*****m@so***o.com
Job Classification
Industry: Travel , Hotels , Restaurants , Airlines , RailwaysFunctional Area: Sales, Retail, Business Development, Role Category: Channel SalesRole: Channel SalesEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: SodexoAddress: Gemstar Commercial Complex,1st floor,,Ramchandra L, ane Extn,Kanchpada, Malad West, , MUMBAI, Maharashtra, IndiaLocation(s): Vellore+ View Contact
Keyskills: Key Account Management
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Sodexo Food Solutions
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Serv...
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