Customer Services Executive - Consumer @ Prism Manpower

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Customer Services Executive - Consumer

Prism Manpower
2 to 6 Yrs
Mumbai
5 years ago
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Job Description

Provide customer service to customers buying online.
Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services.
Manage order processing cycle with other departments.
Helping customers in the online buying journey.
Helping customers to resolve any post- sales issues.
Resolving escalated cases with unsatisfied customers.
Job Specification
Atleast 2 years of excellent customer services via different communication channels like phone, instant messaging and email.
Must be proficient in written and verbal English with an additional language of Hindi.
Knowledge of any other regional language(s) such as Marathi will be added advantage.
Photographic, Mobile Phone and / or Tablet PC Knowledge or experience is a benefit.
Salary
Not Disclosed,

Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Services Executive - Consumer

Contact Details:

Company: Prism Manpower
Location(s): Mumbai

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Prism Manpower

Prism Manpower Services

Customer Services Executive - Consumer @ Prism Manpower

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