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Opening For Customer Care Executive - Andheri @ Hdfc Securities

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 Opening For Customer Care Executive - Andheri

Job Description

Roles and Responsibilities

-Query Resolution
-Responsible to attend In - bound customer calls
-Providing the client with exact and proper solution.
-Able to resolve customer issue quickly and in promptly.
-Accelerating the client base.
-Provide information to customers regarding the company offerings.
-Receive, evaluate, and answer customer inquiries.

-Handling the emails from Customers



Desired Candidate Profile

Graduation is mandatory

Good Communication skills and Good Market knowledge is must

Experience in Customer Care in Broking industry is must

NISM 7 certification would be an added advantage


Please share your resume on La************h@hd****c.com with subject - " Position - Exp - Company Name"






Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: HDFC Securities
Address: Office Floor 8,,I Think Techno Campus, Building B, , Alpha,Near Kanjurmarg Station, Opp. Crompton Gre, aves,,Kanjurmarg East, MUMBAI, Maharashtra, India
Location(s): Mumbai

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Keyskills:   Inbound Process Customer Support Escalations Customer Care Voice Process Query Resolution Email Process

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Hdfc Securities

HDFC Securities Ltd HDFC Securities, a trusted financial service provider promoted by HDFC Bank and JP Morgan Partners and their associates, is a leading stock broking company in the country, serving a diverse customer base of institutional and retail investors. HDFCsec.com provides investors a ...