Social Media Manager
- Unison International
- 2 to 7 Yrs
- Mumbai
- 5 years ago
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Job Description
Successful track record in developing and deploying successful social campaigns and strategies.
Establish positioning, identify target audiences and develop campaigns with specific objectives
Responsible for content planning, campaign execution and response management
Create a process that will monitor social channels, for consumer complaints, sentiment, questions, and inquiries. Provide timely, sincere and compelling solutions/feedback to resolve issues, and engage the consumers.
- Develop a process to rapidly share inquiries and complaints with the relevant functions, and ensure timely and effective follow-through & response.SLA/SOP
- Monitor competitive presences and perceptions across social channels.
- Identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
- Partner with Content lead and marketing team to leverage company on social media, to address customer issues, and turn every customer interaction into a positive experience that will lead to future sales.Roles and Responsibilities :
Desired Candidate Profile :
Bachelors degree required. Specialization in Marketing, Media Studies, Digital Marketing, Mass Communication preferred
Perks and Benefits
Interested candidate contact Varsha Sehrawat at va************t@un****************l.net or 8448664***
Industry: Advertising , PR , MR , Event Management
Functional Area: Performance Marketing
Role Category:
Role: Manager
Employment Type: Full Time, Permanent
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Employement Category:
Employement Type: Full timeIndustry: Recruitment ServicesRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Social Media ManagerContact Details:
Company: Unison InternationalLocation(s): Mumbai
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