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HR Service Delivery Manager - Hyderabad @ Wells Fargo

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 HR Service Delivery Manager - Hyderabad

Job Description

Department Overview
This group manages compensation and benefits, human resource service centers, systems and payroll, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR team members, strengthen controls, and scale technology infrastructure. About The Role:
  • This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR and Total Rewards business partners. This role reports to the Global Delivery leader for HR India and the Philippines.
    Human Resources develops and implements our team members, candidates, and operational strategies to support Wells Fargo s business objectives.
  • This role is part of the Human Resources Operations group and services the Displacements Operations Team as well as the Compensation and Performance Administration Team.

Responsibilities:

  • Leads one or more teams working complex and/or specialized customer service and operations functions for all Wells Fargo team members.
  • Drive business routines
  • Provides direction as required to accomplish goals
  • Makes decisions from knowledge base, reports, and other data to support department goals.
  • Possesses an indepth understanding of unique systems and technology used for specialized functions.
  • Seeks information to stay updated on changes in the industry to improve service delivery.
  • May interact with senior and executive levels of management.
  • Collaborates with business partners to strategize on complex issues, process improvements, and new initiatives in support of company goals

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: HR, Recruitment, Administration, IR,
Role Category: HR/ Recruitment / IR
Role: HR/ Recruitment / IR
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Wells Fargo
Location(s): Hyderabad

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Keyskills:   Service delivery Automation Payroll Manager Technology HR Customer service Management Talent management Operations Analytics

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Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...