Openings For Sr. Operations Manager @ Indegene

Job Description

Greetings from Indegene !!

We are hiring for the role of "Sr. Operations Manager". Interested candidates may send their resume for the rounds of discussion.

The roles and responsibilities of a Senior Operations Manager include the following:

Operations Manager:

1. Manage and improvise on overall project profitability and budgets through scope management, monitoring forecast and budget hours, managing billing based on contracted terms and ensuring timely client approvals productivity and revenue conversion of surplus hours. capacity and reducing cycle times

2. Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently.

3. Improve the quality of proposals and increase the ratio of RFP's to RFQ's for large projects, be involved in time / effort estimates

4. Manage projects for cost adherence and variance / deviations and revenue projections (+, - 10% deviations in all projects)

5. Manage customer expectations - response time and attitude. Anticipate client-side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication

6. Demonstrates capability of managing multiple projects independently

7. Manage multifunctional teams and build a conducive work atmosphere

8. Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects

9. Generate cross selling and up-selling opportunities, and building sales leads through a regular process.

Desired Profile: 1.7+ years of experience with B.E/B.Tech/B.Sc/BCA + MBA/PGDM

2. Experience in Project and Operations Management; Account Management, Service Management, Business Analysis & Consulting, Client servicing in Digital Analytics space.

3. Prior Experience on projects on Google Analytics, Adobe Analytics would be a plus

4. You should have a strong people management skill

5. Must have strong written and oral communication / presentation skills

6. Should have passion for networking and updating with the latest technical / scientific developments and relate it to various project.

Skill Set : Digital Operational experience from life science /healthcare /pharma industry with large team handling experience and multiple client /account management skills, Excellent communication skills is a must.

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