Direct walk-in For urgent openings
- Easy Trip Planners
- 0 - 2 years
- Noida, Gurugram
- 3 years ago
- Email to a friend
- Report this job
Job Description
Direct Walk-in @ our Noida office for urgent requirement
Interview date & timing 20-Apr-21 to 26-Apr-21
Interview Venue Details:- Plot no - B-1, first floor, Sec - 4 Noida near to HDFC office & sec-16 metro station.
Timings:- 10:30 am to 4:30 pm.
Contact person - HR team 9999564***/8595078***.
Hiring for Freshers & Experience both - Flight Support (inbound process)
Job (working) location will be same only
Job Description
Important Points to note :
Freshers with good communication skills.
Freshers from travel domain with good communication skills
Experienced customer support candidates in travel domain
Experience form BPO background can also be consider
Ready to work in rotational shifts ( No Night Shifts for females )
Knowledge -international/domestic travel voice process
Knowledge of world map & geography will be required.
Be enthusiastic & have zeal to perform.
Be flexible to work in 24*7 rotational shifts days working environment.
Candidates should be able to join ASAP.
Excellent communication skills required.
There is no night shift for female.
Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Only interested candidates can come for direct walk-in interview as above mentioned venue details or contact on HR numbers or email 9999564***/8595078***/ **@ea*******p.com
Job Classification
Industry: Travel , Hotels , Restaurants , Airlines , RailwaysFunctional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Not mentioned
Role: Not mentioned
Employement Type: Walk-ins
Education
Under Graduation: Graduation Not RequiredPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Easy Trip Planners Pvt. LtdAddress: 223, F.I.E.,,,PATPARGANJ,INDUSTRIAL AREA, , , NEW DELHI, Delhi, India
Location(s): Noida, Gurugram
Keyskills: Customer Support Communication Skills Customer Service Problem Resolution Chat Voice Process
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