Assistant Manager - Office 365 Administrator
- Genpact India
- 1 to 4 Yrs
- Hyderabad
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Office 365 AdministratorBand 4B
Location: Hafeezpet, Hyderabad
Responsibilities:Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end.
Supporting end users on regular O365 issues & requests.
Supporting the escalated requests, major incident management, RCA & RCCA.
Working with engineering teams for implementing new improvements.
Support integration with security & compliance solutions.
Handling O365 licenses, costs with regular reporting.
Ensuring safety & security of the data & O365 infrastructure.
Identifying & implementing continuous improvement & automation opportunities.
Maintaining design & configuration documentation up to date. Preparing end user documentations.
Maintain high end user experience.
Qualifications, Experience and Certifications we seek in you
Bachelor s degree, O365 & ITIL certifications.
Experience in setting up and managing Exchange and Office 365 tenants.
Working experience on migrations and hybrid Exchange infrastructure.
Troubleshooting skills & Experience in supporting Microsoft Office 365, Exchange Server, and Active Directory
Practical knowledge of Active Directory Federation Services (ADFS), Windows Server, Azure and Office 365 solutions.
Experience in migrating from on-premise to cloud storage (SharePoint online, Teams etc.)
Direct experience with on-premise Active Directory, Azure Active Directory and Hybrid deployments
Understanding/experience in handling and configuring Skype/Teams infrastructure & understanding/experience in configuring and supporting conference room devices would be a plus.
Experience with PowerShell, PowerShell Workflow and solving problems with PowerShell ISE
Direct Experience migrating email from Exchange on-premise/hosted to Exchange online through various migration methods (Cutover, Staged, Hybrid)
Understanding of advanced functions of Office 365 Security and Compliance center AIP, ATP, Mail flow rules management, Handling DNS records, Exchange online protection, SPAM & security controls.
Excellent people leadership skills with ability to handle difficult personnel situations
Strong written and verbal communication skills.
Understanding/experience in managing Intune tenants and MDM would be an advantage.
Open to cross-skill to other technologies per the business requirement.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager - Office 365 AdministratorContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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